Shipping policy

Shipping Information

We currently ship to customers in the United States, Canada, and the United Kingdom.

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking details.

Estimated Delivery Times

• United States: 3–5 business days

• Canada: 7–12 business days

• United Kingdom: 7–12 business days

Delivery times may vary slightly due to customs processing, holidays, or carrier delays.

Please ensure your shipping address is accurate at checkout. Strands by Lael is not responsible for delays or lost packages caused by incorrect address details provided by the customer.

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